How we make a custom guitar for you

 

Design consultation is the first step. We talk about what you want in a guitar. This includes talking about your playing style, ergonomic concerns and aesthetic choices.

I work up a cost and present it to you.

Changes can be made to upgrade or to bring costs down.

Once we have an agreement, I will ask for 10% down payment to hold your place in my schedule. This money is fully refundable up until I begin ordering materials. You will only be added to the schedule when I receive the down payment.

Shortly before your turn comes, I will contact you and we will confirm the agreement and design. If you wish to continue at that time I will ask for an additional 40% to proceed. If for some reason you wish to retain the order but the timing is not right, I will hold the deposit and I will move on to the next on my schedule, and you will be contacted again after that guitar is completed. If you wish to cancel the order, I will refund your down payment in full.

After the materials are ordered you can still make design changes but if changes are made, you could be charged for additional materials and the materials that were ordered and not used (exceptions apply to items that I commonly use).

During the building process I will be contacting you to approve details. And I will send you photos of the work in progress.

When the guitar is completed I will contact you and ask for the final payment plus any shipping charges and taxes that apply.

When the payment is confirmed I will ship the guitar to you fully insured.

If you decide that you cannot complete the payment, you can receive a refund of 95% only when the guitar is sold to another customer.

Once you receive the guitar you may review it for 48 hours. If it is not satisfactory, you can return it to me in the condition that it left my shop and receive a refund of 95% only when the guitar is sold to another customer.

I offer a limited lifetime guarantee to the original purchaser.

You can also visit one of my dealers in your area to help you with this process.

 

Click here to contact Tim Reede